EaseFlick — Privacy Policy

EaseFlick and, where applicable, the affiliated entities that help operate our services (collectively, "EaseFlick," "we," "us," or "our") respect your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information about users ("you") when you access or use our website at https://easeflick.com, our mobile applications, and any related features, content, or services that link to this Privacy Policy (collectively, the "Services").

EaseFlick provides short-form drama entertainment together with lightweight relaxation features, including our Relaxation Theater experience. The Services are intended for entertainment and general well-being only. They are not medical, therapeutic, psychological, or professional health services.

If you have questions, requests, or concerns about this Privacy Policy or your personal information, contact us at EaseFlickGroup@outlook.com.

1. Scope and Acceptance

This Privacy Policy applies only to information handled through the Services. It does not apply to third-party websites, applications, app stores, payment processors, social networks, advertising networks, analytics providers, or other services that we do not control, even if they are linked from, embedded in, or integrated with the Services.

Third-party services operate under their own terms and privacy practices. A link or integration does not mean that we endorse the third party or accept responsibility for its conduct.

By using the Services, you confirm that you have read and understood this Privacy Policy and agree that your information may be processed as described here. If you do not agree, you should stop using the Services, uninstall the application, and contact EaseFlickGroup@outlook.com if you wish to request deletion of information associated with you.

2. Age Requirements and Younger Users

The Services are intended for users who are at least 14 years old. If you are located in the European Union or the European Economic Area, you must be at least 16 years old to use the Services without consent from a parent or legal guardian. If applicable law requires a higher minimum age or additional consent, that requirement applies.

Where a user is below the applicable age but is legally permitted to use the Services with parental or guardian consent, the parent or legal guardian must review and accept this Privacy Policy on that user's behalf.

The Services are not directed to users below the applicable minimum age, and we do not knowingly collect personal information from such users without legally required parental or guardian consent. If we learn that we have collected personal information from a user below the applicable minimum age without the consent required by law, we will take reasonable steps to delete it without undue delay. If you believe a user below the applicable minimum age has provided personal information to us, please contact EaseFlickGroup@outlook.com.

3. Information We Collect

We collect information that you provide, information generated automatically when you use the Services, and information received from third parties where permitted.

3.1 Information You Provide

We may collect the following information directly from you:

Account information, such as your name, email address, phone number, region, language, login credentials, and comparable identifiers used to create and manage your account.
Profile information, such as your display name, avatar, preferences, watch settings, and other account settings.
User content, such as text, images, audio, comments, feedback, avatars, display names, or other materials that you upload, submit, post, or otherwise make available through the Services.
Support and communication information, such as your email address, messages, screenshots, device details, payment or subscription context, and any other information you choose to provide when contacting us.
Survey, promotion, contest, event, research, or community information, such as your name, contact details, delivery address, demographic information, opinions, or other voluntary responses.
Transaction-related information needed to support subscriptions, in-app purchases, virtual currency, rewards, or paid features. Payment card or billing details are generally processed by app stores or third-party payment providers, not directly by us.

3.2 Social Login and Connected Accounts

If you sign in or connect through a third-party platform such as Apple, Google, Facebook, or another provider, we may receive information allowed by that provider and your permissions. This may include your name, email address, profile image, account identifier, locale, location, gender, date of birth, friend list, contact list, or other authorized profile information.

The third-party provider controls its own collection, use, and sharing of that information. You should review its privacy policy and account settings.

3.3 Invitations and Referral Features

If the Services allow you to invite friends or contacts, we use the contact details or account information you provide only to send the invitation or operate the related feature. We do not retain or use that information for unrelated purposes unless you separately authorize us to do so.

3.4 Information Collected Automatically

When you use the Services, we and our service providers may automatically collect technical, device, usage, and diagnostic information through cookies, SDKs, APIs, web beacons, local storage, server logs, and similar technologies. This information may include:

IP address and approximate location, such as country, region, or city;
device identifiers, including advertising identifiers such as IDFA or GAID, and persistent or temporary device identifiers;
device and browser information, such as device model, operating system, hardware characteristics, language, time zone, screen size, browser type, network status, and app version;
usage information, such as pages or screens viewed, dramas watched, search or browsing activity, taps, clicks, session duration, viewing progress, preferences, Relaxation Theater interactions, rewards, and feature usage;
transaction and virtual-item activity, such as subscription status, in-app purchase records, virtual currency balances, virtual goods, reward activity, and redemption history;
log, crash, performance, and security data;
linked social-media or third-party platform information, where you have connected such an account.

When you register or use the Services, we may assign a unique user ID to support account operation, personalization, analytics, security, and service delivery.

With your separate and explicit permission, we may collect precise location information where a feature requires it. You may disable location access through your device settings.

4. How We Use Information

We use information for the purposes described below.

4.1 Operating and Maintaining the Services

We use information to create and manage accounts, authenticate users, provide short-drama playback, operate Relaxation Theater and other app features, process subscriptions and in-app purchases, maintain virtual currency or virtual goods, save progress and preferences, provide customer support, monitor performance, and fix technical issues.

We may use tools such as Firebase Performance Monitoring and Crashlytics, or similar services, to understand crashes, errors, latency, and application stability.

4.2 Personalization and Recommendations

We may use your activity, preferences, viewing history, device data, and interaction patterns to recommend dramas, personalize the user experience, adjust offers, and show content or advertising that may be more relevant to you.

4.3 Communications

We may send service-related messages, including account notices, security alerts, purchase or subscription notices, policy updates, and support responses. These messages may be sent by email, in-app notice, or push notification.

Where permitted, we may also send promotional messages about dramas, events, rewards, offers, surveys, or new features. You may opt out of marketing emails by using the unsubscribe link in the message or by contacting EaseFlickGroup@outlook.com. Service-related messages may still be sent.

Push notifications may be delivered through services such as Firebase Cloud Messaging or Apple Push Notification Service. These services may process delivery, device, and interaction data.

4.4 Security, Fraud Prevention, and Compliance

We use information to detect, investigate, and prevent fraud, cheating, abuse, spam, unauthorized access, security incidents, policy violations, manipulation of rewards or virtual currency, and other misuse of the Services.

We may also use information to enforce our User Agreement, maintain software integrity, comply with legal obligations, and protect EaseFlick, our users, our employees, our partners, and the public.

4.5 Analytics, Research, and Development

We may analyze usage data, including aggregated or de-identified information, to understand user behavior and demographics, measure marketing performance, improve existing features, develop new services, test product changes, and conduct operational, statistical, and business analysis.

5. Legal Bases for Processing

Where laws such as the General Data Protection Regulation apply, our legal bases for processing personal information may include:

Performance of a contract, including providing accounts, content, subscriptions, purchases, virtual items, support, and app functionality you request.
Legitimate interests, including service improvement, analytics, security, fraud prevention, troubleshooting, communications, and internal business operations.
Consent, including for certain marketing, personalized advertising, precise location collection, optional device permissions, non-essential cookies, or other features that require permission.
Legal obligations, including compliance with applicable laws, lawful requests, accounting, tax, regulatory, and recordkeeping requirements.

Where processing is based on consent, you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

6. Automated Personalization and Profiling

We may use automated systems to recommend dramas, personalize advertisements, detect abuse, rank offers, or adjust the user experience based on activity such as viewing history, interactions, device information, preferences, and account status.

These automated processes are not intended to produce legal or similarly significant effects concerning you. Where applicable law gives you such rights, you may request human review, express your point of view, ask for an explanation of the logic involved, or object to certain automated processing by contacting EaseFlickGroup@outlook.com.

7. How We Share Information

We do not sell or rent your personal information. We may disclose information only in the circumstances described below:

With your consent or at your direction.
To service providers that support hosting, cloud storage, analytics, advertising, attribution, payment processing, customer support, push notifications, security, fraud prevention, and technical operations.
To app stores, payment processors, and third-party platforms where necessary for subscriptions, purchases, login, attribution, account linking, or platform functionality.
To advertising and analytics partners for measurement, attribution, frequency capping, market research, rewarded ads, and interest-based advertising, where permitted.
To affiliates for internal business purposes consistent with this Privacy Policy.
To comply with law, legal process, regulatory requests, or enforceable government demands.
To protect rights, safety, property, users, employees, partners, or the public.
In connection with a merger, acquisition, financing, reorganization, asset sale, bankruptcy, or similar business transaction. Where required, we will provide notice before your information becomes subject to a materially different privacy policy.

Service providers are expected to protect information appropriately and use it only for the purposes we authorize.

8. Cookies, SDKs, and Similar Technologies

We and our partners may use cookies, SDKs, APIs, pixels, local storage, device identifiers, and similar technologies to operate the Services, recognize your device, remember preferences, analyze usage, prevent fraud, personalize content, and deliver or measure advertising.

When you first visit our website, we may present a cookie notice or consent tool where required. You may accept, reject, or adjust non-essential cookies, including cookies used for analytics or advertising, subject to available controls. You may also change your preferences through browser settings or any cookie controls made available on our website. Disabling essential cookies may impair core functionality.

You can manage mobile tracking and permissions through device settings and operating-system privacy controls.

9. Interest-Based Advertising

The Services may include personalized or interest-based advertising. Advertising partners may use information such as advertising identifiers, IP address, region, device data, app activity, ad interactions, and, where you consent, precise location.

These partners may use such information to deliver relevant ads, measure campaign performance, verify installs or clicks, prevent fraud, limit ad frequency, support rewarded advertising, and conduct market research. Their own privacy policies may also apply.

You may limit personalized advertising through:

iOS privacy and advertising settings;
Android or Google advertising settings;
advertising preferences on connected social platforms, where available;
opt-out tools provided by industry groups such as the Network Advertising Initiative or the Digital Advertising Alliance, where available.

Opting out of personalized advertising does not necessarily remove all advertising. You may still receive contextual or non-personalized ads, and advertising identifiers may still be used for purposes such as frequency capping, fraud prevention, and measurement where permitted.

10. Analytics and Do Not Track

We may use analytics services, including Google Analytics or similar tools, to understand how users interact with the Services and to improve performance, content, design, and functionality. These providers may collect information under their own privacy policies.

Some browsers offer "Do Not Track" signals. Because there is no uniform industry standard for responding to those signals, we do not currently respond to them. You may still use the privacy controls described in this Privacy Policy.

11. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

access personal information we hold about you;
correct inaccurate or incomplete information;
request deletion of your personal information;
request a copy or export of your personal information;
object to or restrict certain processing;
withdraw consent where processing is based on consent;
object to certain automated personalization or profiling;
opt out of marketing communications;
control cookies, tracking, advertising identifiers, and device permissions;
deactivate or delete your account;
lodge a complaint with a data protection authority.

To exercise privacy rights, contact EaseFlickGroup@outlook.com. To protect your privacy and account security, we may verify your identity before responding, which may require account details or other information reasonably necessary to confirm the request.

We aim to respond to verified requests within 30 days, or within 45 days where permitted by applicable law. If we need more time, we will explain the reason and the expected timing.

You also have ongoing choices:

You may decline to provide certain information, although some features may not work without it.
You may unsubscribe from marketing emails, while still receiving service-related messages.
You may manage cookies, ad personalization, analytics, and device permissions as described in this Privacy Policy.
You may request account closure at any time by contacting us.

12. Retention

We retain personal information for as long as reasonably necessary to provide the Services, maintain your account, fulfill the purposes described in this Privacy Policy, comply with legal, tax, accounting, or regulatory obligations, resolve disputes, enforce agreements, prevent fraud, and maintain security.

After account closure or deactivation, certain information may remain in backups, logs, transaction records, legal records, or fraud-prevention systems for a limited period where permitted or required by law.

13. Security

We use reasonable technical, organizational, and administrative measures designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure.

No method of transmission or electronic storage is completely secure. We cannot guarantee absolute protection against every possible security risk.

14. International Transfers

Your information may be transferred to and processed in countries or regions other than where you live, including the United States or other jurisdictions with different data protection laws.

Where required, we use appropriate safeguards, such as contractual protections, standard contractual clauses, or other lawful transfer mechanisms, to support lawful and secure transfers.

15. User Content and Acceptable Conduct

If the Services allow you to post, upload, share, or display user-generated content, other users may be able to view, copy, or interact with that content depending on the feature and your settings.

You should avoid posting sensitive information. You must not post content that is unlawful, abusive, obscene, threatening, hateful, discriminatory, infringing, or otherwise objectionable. We may remove, restrict, or preserve content where we believe it violates our rules, applicable law, or the rights or safety of others.

16. Third-Party Services

The Services may contain links to or integrations with third-party websites, platforms, payment services, app stores, social networks, advertisers, analytics providers, or other services. We are not responsible for their privacy practices, content, security, or handling of information.

You should review the privacy policies and settings of third-party services before providing information to them or connecting them to the Services.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Services, by email, or by another reasonable method before or when the changes take effect, where required by law.

The "Last Updated" date indicates when this Privacy Policy was most recently revised. Continued use of the Services after an update means the revised Privacy Policy applies.

18. Contact Us

If you have questions, requests, or complaints about this Privacy Policy or our handling of personal information, contact us at:

EaseFlick
Website: https://easeflick.com
Email: EaseFlickGroup@outlook.com

(注：内容由 AI 生成，请谨慎参考）